Our contact details
Equitania Software GmbH
Deutschland - Germany
Telefon: +49 7231 16 604 0
Telefax: +49 7231 16 604 200
Johann Müller, Julia Eberle
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New information requirements for online trading
Since 1 February 2017, new information requirements have been in force for online merchants. These result from the EU Regulation No. 524/2013 (ODR Regulation), which is closely related to the ADR Directive, the implementation of which into German law was decided in December 2015.
The main objective of the ODR Regulation is to establish an online dispute resolution (OS) platform at EU level. The OS platform is intended to be a contact point for consumers and entrepreneurs who wish to settle disputes arising from online legal transactions out of court. Complaints should then be forwarded via the platform to the national arbitration body responsible for the dispute in question. Offline contracts are not covered.
So that you as a consumer are aware of the OS platform, we now link to the new OS platform.
You can access the OS platform directly via this link: http://ec.europa.eu/consumers/odr/
Our contact address by mail: firstname.lastname@example.org
We hereby expressly point out that we do not take part in these events.